Frequently Asked Questions
Everything you need to know about your Fox Racing gear and orders.
How do I determine the correct size for helmets and guards?
We provide detailed size charts on every product page. We recommend measuring your head circumference for helmets and using a flexible tape measure for chest and knee guards to ensure a secure, athletic fit.
What is your return policy for technical riding gear?
You can return any unused items in their original packaging with tags attached within 30 days of purchase. Please note that for safety reasons, used helmets cannot be returned.
How should I wash my Fox Racing jerseys and pants?
Machine wash in cold water on a gentle cycle. Use mild detergent and avoid bleach or fabric softeners. Always hang dry to preserve the integrity of the technical fabrics and graphics.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout based on your shipping address.
What do I do if my gear is damaged during a crash?
Safety is our priority. We offer a crash replacement program for select helmets. Contact our customer service team with photos of the damage and your original proof of purchase to see if you qualify for a discount on a replacement.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.